Rictor

FAQ

If I order today, how long will it take to ship?

Once your order is received and payment is confirmed, your order will be shipped. Most orders ship within 2 business days however, processing time may increase during heavy traffic times such as holidays. 

Pre-Order reservations will ship based on the estimation given at the time of purchase. Pre-Order reservation ship times are estimations and are subject to unforeseen delays. You are able to cancel your Pre-Order reservation and receive a full refund at any time prior to shipping. 

Can I change or cancel my order?

How do I maintain my Rictor?

Can I kick-push if my battery dies?

How do the speed modes work?

How do I control my speed and brake?

Is my Rictor waterproof?

Can I ride in the cold?

When and how should I service my Rictor?

Is my Rictor ready to go out of the box?

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